Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of unikiddy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://unikiddy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
To buy Kid's Nature Exploration Toy Kit online on such a reasonable price is more of a miracle :-) thanks to the seller!
is good. I really like it.
recommend this ! good price and quality!
The store was very friendly and professional!! The was all exactly as described, the quality was excellent! Shipping was very fast! I highly recommend this shop, I will definitely buy again! Thank you so much!
can surely recommend
even for a small budget Kid's Nature Exploration Toy Kit is a well-reasoned, useful and pleasant buy. i wasn't disappointed, just the opposite
just received my product and i'm like dying) it is perfect!
Thanks! High-quality product! Definitely recommend!
I can't voice how happy I am! I habitually research the reviews before obtaining items online, and this one gets such wonderful reviews I couldn-t give it up. It-s very gorgeous, the pic doesn-t do it justice. I-ve got a lot of approving comments for it. It is absolutely ingeniously made and very worth the small price I paid for it. that is to say, it is a striking catch.
no reasons to be disappointed. Kid's Nature Exploration Toy Kit is awesome!
It's not even necessary to compare Kid's Nature Exploration Toy Kit with other offers - it's the top quality
deserves 5 stars!
Glad I could buy online. No hassle, and the quality is fine
it's always cool to get a new without any additional expenses. thanks for the free shipping!
I strongly believe that the best Kid's Nature Exploration Toy Kit online is available in this very shop. I seriously tried looking it up elsewhere, but failed
After a long search I can safely say it's the best price for Kid's Nature Exploration Toy Kit out of all the other options.
Absolutely satisfied with the . Thanks a lot!
I did my best - savings for Kid's Nature Exploration Toy Kit didn't go in vain. Quite happy with the purchase
product matches the description. thank you very much.
I think it is a good price for Kid's Nature Exploration Toy Kit. happy with the service!
Very cool product. 10 out 10!!
Product exactly as described! Thank you very much!
i'm satisfied with the purchase
just fantastic. Very good quality and top store.
You'll never find a Kid's Nature Exploration Toy Kit with a more decent price than this one. Tried and tested for and by myself already